Amazon Works on Full Recovery as Major AWS Outage Hits Coinbase, Snapchat, Robinhood, and More

AWS first reported disruption to its services shortly after 3 a.m. Eastern time Monday. (Noah Berger/Getty Images for Amazon Web Services)

Key Points

• A significant Amazon Web Services outage early Monday affects numerous internet services and applications, including Snap, Coinbase, and Roblox.
• The disruption originated from increased error rates in AWS’s US-East-1 region, impacting global services reliant on its infrastructure.
• Affected platforms included Amazon, Robinhood, Fortnite, Disney Plus, and United Airlines, with AWS reporting significant recovery signs by 5:30 a.m. Eastern time.

A major Amazon Web Services outage disrupted much of the internet early Monday, including apps such as Snap , Coinbase , Roblox and McDonald’s. While most operations were recovered by 7 a.m. Eastern time, AWS said it was still working toward a full recovery.

The world’s largest cloud provider first reported increased error rates for multiple AWS services in its “US-East-1 region” shortly after 3 a.m. Eastern time Monday. Global services that rely on the region’s infrastructure may also face issues, AWS said. The cloud provider reported “significant signs of recovery,” at 5:30 a.m ET.

AWS said the issue was “fully mitigated” with most operations working normally in an update at 6:35 a.m., but that it was still working toward a full resolution.

Users reported issues on a number of websites and apps, including Amazon , Robinhood , Fortnite, Disney +, Signal and United Airlines , according to the Downdetector site. The websites of Barron’s, The Wall Street Journal, and MarketWatch also were impacted.

Crypto exchange Coinbase said it was aware many users were unable to access the platform, adding it was working on the issue and that “all funds are safe.”

United Airlines said it was facing a “system glitch” in a response to a user on X who was unable to access United’s app or website. Some passengers reported issues with checking-in for flights earlier in the morning, while United said shortly after 6 a.m. that the issue was now resolved.

But the outage appears to be causing minor delays—47 United flights, or around 1% of its schedule, were delayed as of 7 a.m., according to data from flight tracker FlightAware. American Airlines had 48 delays.

Amazon shares rose 0.2% in premarket trading.

Write to Callum Keown at callum.keown@dowjones.com